Case study Solutions category: Network

How does Rossmann utilize the full potential of Wi-Fi?

HOW DOES ROSSMANN UTILIZE THE FULL POTENTIAL OF WiFi?

To better address its customers in the Czech Republic, the Rossmann drugstore chain decided to launch the new Rossmann Club loyalty program. This loyalty club offers many discounts and benefits through their new mobile app. To ensure the flawless operation of the mobile app, Soitron installed a new, modern Wi-Fi network in all its 136 outlets within a very short time. Within a few weeks of the launch, over 125,000 new customers have signed up for the Rossmann Club loyalty program.
Case study was published 02.09.2019

New Wi-Fi for Rossmann

Requirements

  • Replace the existing and insufficient IT infrastructure in all Rossmann stores.
  • Interconnect all stores via a centrally controlled Wi-Fi network.
  • Launch a loyalty programme in a mobile app.
  • Connect the new Wi-Fi network to the Maxifi portal and use the analytical
    connection data.
  • Make it possible for the new network to be used by IoT devices and make it compliant with Rossmann’s internal processes.
  • Deploy the solution in a very short time.

Solutions

  • Deploy 300 access points in total: 2 to 3 per store (Cisco 1800, 2800 Series) with CleanAir technology, controlled by a central Wi-Fi controller in a virtualized environment.
  • Equip all stores with new manageable switches (Cisco 2960 Series) and 24 PoE (Power over Ethernet) ports.

Results and benefits

A secure, reliable, and fast network. An easier and centralized IT infrastructure management.

Possible data acquisition for marketing purposes. Added value for customers in the form of free Wi-Fi.

A secure connection to Rossmann’s internal data processing system.

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Innovative applications for a next-generation hospital based on a communication network by Soitron

INNOVATIVE APPLICATIONS FOR A NEXT-GENERATION HOSPITAL BASED ON A COMMUNICATION NETWORK BY SOITRON

The hospital in Michalovce is different from other health care facilities in Slovakia in terms of its organization, layout, and the technology used. Such a healthcare facility fitted with vast amounts of technologies unparalleled in Slovakia would not be able to operate without an exceptionally stable and secure high-availability computer network. To secure their communication infrastructure, the Svet zdravia hospital network has chosen Soitron, because it was able to meet strict quality criteria and offer a competitive price and guarantee extremely fast project implementation.
Case study was published 29.05.2019

Innovative hospital

Requirements

  • Building a complete network infrastructure, including a Wi-Fi network, for the newly built Svet zdravia hospital in Michalovce.
  • Ensuring connectivity for various devices, instruments, and software systems, and providing a wireless connection for hospital visitors.
  • Preparing the environment for the deployment of innovative applications and the seamless operation of the hospital, the processes of which rely, to a large extent, on the use of modern technologies and digitalization.

Solution

  • The design, delivery, and installation of a Cisco-based network infrastructure and building of a Wi-Fi network within the hospital premises.
  • Securing the network against attacks or sensitive data leaks.
  • The installation of network management and security tools in the customer’s private cloud.

Outcomes

A stable, reliable, and secure network infrastructure essential for the seamless operation of internal processes as well as for patient connectivity.

Establishing the technological base for increasing patient safety, e.g., in relation to drug delivery.

The ability to effectively analyse and identify potential connectivity problems for individual devices and systems by means of a detailed overview of communication flows, making it easy to add new functionalities to the hospital’s technology base.

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Smart industrial rail guided vehicles need a reliable communications network

SMART INDUSTRIAL RAIL GUIDED VEHICLES NEED A RELIABLE COMMUNICATIONS NETWORK

What do industrial enterprises need to operate efficiently and without unnecessary downtime? Undoubtedly, many managers would say reliable machines, timely supplies of raw materials and energies, and skilled labour. Probably, only a few would highlight a communication system used for the transportation of pallets loaded with goods from an automatic packaging line to a warehouse. However, the example of Mondi SCP – a pulp and paper producer from Ružomberok, Slovakia, shows how important role communication technologies play not only in people’s lives, but also in manufacturing enterprises.
Case study was published 25.02.2019

Requirements

  • Replace an existing outdated communication system of the automated finished product warehouse for a more innovative technology
  • Eliminate downtime in the manufacturing process
  • Improve availability and stability of the pallet transport system
  • Comply with the highest quality and safety standards
  • Streamline and simplify difficult maintenance

Solution

  • Design a new WiFi-based communication system solution
  • Replace ProfiBus with ProfiNet communication protocol
  • Secure and encrypted protocol
  • PRP (Parallel Redundancy Protocol) in a wireless environment
  • Wireless Access Points integrated into the existing wireless environment
  • Cisco industrial-grade networking components

Outcomes

Uninterrupted passage across the entire wireless network

Secured and encrypted wireless communication

Effective system diagnostics

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The art of bringing two incompatible systems together

22.08.2017

The art of bringing two incompatible systems together

When one of the world’s largest chemical companies appointed Hewlett Packard Enterprise (HPE) to take over its Managed Service contract, HPE needed to complete a highly complex full-service global integration without its client providing any engineering support. Soitron was brought on board to handle the project on the behalf of HPE, and took on the challenge from start to finish.

requirements

  • To integrate HP Service Manager (HPSM) with HPE’s client
    existing SAP system – two incompatible systems, unable to communicate
    with each other.
  • Data sovereignty, accessibility, encryption and service continuity were of particular importance.
  • To develop an alternative solution to address several challenges.

this solution demonstrated how soitron can

  • Integrate multiple platforms together without any business disruption.
  • Making incompatible systems work together.
  • Handle complex and challenging projects while adhering to very tight deadlines.
  • Problem solve to the very highest of industry levels
  • Design scalable solutions for any volume of transactions

results

Development of the unique IT Smart+ solution – a new service offering which Soitron now offers to businesses facing similar challenges.

The solution is flexible enough to allow the two disparate systems to interact with each other.

The solution could be used by a team of specialist to deliver the project on time.

A system which could handle any volume transactions in a standardised framework.

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Monitoring as a service significantly streamlines the operation of OMS Company

MONITORING AS A SERVICE SIGNIFICANTLY STREAMLINES THE OPERATION OF OMS COMPANY

OMS decided to benefit from all advantages of monitoring as a service. This solution is able to solve issues relating to IT infrastructure as a complex system, performance and load of individual devices, components as well as applications. Correct set-up of processes can save time and decrease or minimize the production outage. New monitoring solution provides OMS also with significant cost savings.
Case study was published 13.04.2017

Requirements

  • To create a concept of modern monitoring service minimizing negative impacts of unexpected incidents on OMS operation.
  • To alert about specific incidents and monitor defined parameters.
  • To avoid and eliminate infrastructure outages.
  • To ensure smooth and continual operation of the company.
  • To disburden IT department of time-consuming maintenance.

Our solution

  • Full migration to new monitoring as a service solution.
  • Transition of competencies to service provider.
  • Development of additional features based on customers’
    requirements.
  • Service of providers’ certified specialists.
  • Reduction of hardware requirements on monitoring infrastructure.

Results

Modern monitoring service flexible to handle all dynamic changes in IT infrastructure.

Automation of specific tasks with no need for administrators' interaction, who can dedicate their time to other work activities.

Elimination of hardware outages that may endanger or interrupt the production process of the company.

Automatic ticket assignment to relevant team of specialists responsible for its resolving.

IVAN KOLLÁR

Senior Monitoring Consultant (Soitron, s.r.o.)

Monitoring service is capable to actively monitor all selected parts of infrastructure (such as switches, routers, servers, etc.) according to customized settings and defined parameters.
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Migration from proprietary monitoring solution to “monitoring as a service”

MIGRATION FROM PROPRIETARY MONITORING SOLUTION TO “MONITORING AS A SERVICE”

A few months ago, Soitron faced a difficult situation with a need for smart decision at the end – continue with our own proprietary monitoring solutions or switch to monitoring as a service. The first option represented a significantly more expensive and complex approach because of the need for certified specialists as well as additional costs in a form of license fees. After several discussions, we have chosen the second alternative having many advantages we can benefit from.
Case study was published 29.09.2016

Before migration

  • Expensive enterprise system based on costs calculation per server, per application
  • Service payments during the whole period of contract
  • Unclear licensing model and the associated high costs
  • Additional payments for extra features and modules
  • Specific requirements for trained and certified people

After migration

  • Clear system with no license fees or additional costs per application, per server
  • Significant savings in total costs
  • OpenSource software
  • Extra features and modules available for free
  • Increased level of flexibility, scalability and availability

Results

Transparent and fixed price model during the whole contract period.

Flexibility in solution modification with no relation to specific life cycle.

SLA with conditions tailored to customer needs. Service Desk and Incident management as a part of SLA.

Payments according to used features and services.

IVAN KOLLÁR

Senior Monitoring Consultant (Soitron, s.r.o.)

Thanks to new solution, modified according to our need and requirements, we managed to decrease total costs by 80%. Migration process took 3 months and was carried out seamlessly and with no outage of our services.
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Monitoring service implementation for Johns Manville

MONITORING SERVICE IMPLEMENTATION FOR JOHNS MANVILLE

A system that monitors your infrastructure, operating systems and the status of applications is, in the eyes of many, prohibitively costly in terms of the initial investment and the need to employ a team of trained specialists. But there’s a cost-effective alternative: “Monitoring as a service” – a simple solution used, among others, by Johns Manville.
Case study was published 25.07.2016

Prior state

  • Licensed HP SIM monitoring tool
  • Limited choice of hardware vendors
  • Difficult customization
  • A local IT team dedicated to ad-hoc issue-solving
  • System with no ITSM processes
  • Service Desk services unavailable

Present state

  • A modern monitoring service flexibly adapting to ever changing IT infrastructure
  • Automated tasks with no human interaction required
  • Elimination of any hardware failures that could have adverse effects on the production
  • Improved IT infrastructure stability
  • Automatic incident assignment to appropriate teams dedicated to handling and resolving the issue

Solution

Standardized solutions tailored to customer’s needs.

Predefined parameters in SLA.

Powers and responsibilities transferred to the service provider.

Use of certified personnel of service provider.

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IVAN KOLLÁR

Senior Monitoring Consultant (Soitron, s.r.o.)

With collected data analysis the customer gets a full picture of how well their corporate infrastructure works, how effective their efforts are and what is the level of utilization of individual components. One of the major benefits is also the cost effectiveness.
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