Case study category: Production
Stable and secure enterprise network enhances the prosperity of OMS
At present, the OMS Company is one of the leading lighting companies in Europe. Similar rapid developments of companies are often accompanied by issues related to IT infrastructure. OMS Company was not an exception. After the disk array collapsed in their server room, data was lost and production was forced to stop for several days, it was more than certain that it had to go through a radical redesign of the network infrastructure.
Case study was published 15.08.2016
Requirements
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To build a modern and stable IT infrastructure prepared for future development of the company
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To eliminate drop outs, weak throughput, and network response
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To protect company network from viruses and other harmful malware
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To ensure continuous production and operation of the company
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To simplify IT infrastructure management and disburden the IT
department of labour-intensive and time-consuming maintenance
Our solution
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Comprehensive upgrade of the network core and data center
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Redesigning of the network access layer in administration and technological premises
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Securing the network – protection of e-mails and data transfers
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Building a Wi-Fi solution in the highavailability mode with permitted drop-out within 3 seconds
Results
IT infrastructure, which supports business activities of the company and enables its operation without drop outs, and thus without administration and production downtimes
Setup of conditions for effective automation and monitoring of production and logistics
Elimination of threats in the form of virusinfected e-mails and presence of malware
Improvement of the network response and throughput to increase comfort, labour efficiency, and productivity of employees
Stability of the network enabling its administrators to focus on important tasks instead of troubleshooting of common problems
We realized that the company needed a stable and reliable IT infrastructure, which would work almost without care and with minimum maintenance cost. We saw a big potential in the solution by Soitron, as the designed infrastructure is so modern and stable that it is able to provide us with continual running of our production even in case of further expansion of the company.
Monitoring service implementation for Johns Manville
A system that monitors your infrastructure, operating systems and the status of applications is, in the eyes of many, prohibitively costly in terms of the initial investment and the need to employ a team of trained specialists. But there’s a cost-effective alternative: “Monitoring as a service” – a simple solution used, among others, by Johns Manville.
Case study was published 25.07.2016
Prior state
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Licensed HP SIM monitoring tool
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Limited choice of hardware vendors
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Difficult customization
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A local IT team dedicated to ad-hoc issue-solving
- System with no ITSM processes
- Service Desk services unavailable
Present state
- A modern monitoring service flexibly adapting to ever changing IT infrastructure
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Automated tasks with no human interaction required
- Elimination of any hardware failures that could have adverse effects on the production
- Improved IT infrastructure stability
- Automatic incident assignment to appropriate teams dedicated to handling and resolving the issue
Solution
Standardized solutions tailored to customer’s needs.
Predefined parameters in SLA.
Powers and responsibilities transferred to the service provider.
Use of certified personnel of service provider.
With collected data analysis the customer gets a full picture of how well their corporate infrastructure works, how effective their efforts are and what is the level of utilization of individual components. One of the major benefits is also the cost effectiveness.
