Kofola “hired” a cloud robot to do a robotic job

Kofola ”hired” a cloud robot to do a robotic job

Kofola has had previous experience with robotic workers. They had been used, for example, by their Finance Department. However, that implementation was accompanied by various problems. That’s why the IT specialists took special care in specifying what they expected from the robot. Every Kofola employee uses dozens of systems. For Kofola IT specialists, these were routine tasks which further increased the likelihood of making errors. A reverse analysis revealed that cumulatively these activities “cost” the IT department one month of work a year. This was enough to consider investing in their automation.
Case study was published 14.10.2019

Requirements

  • Increase the capacity of IT Department staff and be able to handle all requests without the need to enlarge the team by hiring additional staff.
  • Identify and unburden people from having to perform repetitive tasks that do not require any special skills.
  • Create more space and time for the IT team to perform creative work that develops the people and the company.
  • Optimize the functioning of the IT Department.

Solution

  • Identify processes suitable for automation.
  • Audit the information systems involved in the employee termination process.
  • Analyse employee termination processes: the description and ordering of steps and the creation of standardized models.
  • Design a robotic process automation (RPA) solution in the cloud system.
  • Test in a simulated environment and the deployment and optimization of the solution.
  • Detailed monitoring and reporting, providing the client with a 24/7 overview of how the robot works in qualitative and quantitative terms.

Outcomes

The software robot saves the Kofola’s IT Department one month of routine work per year.

Minimal error rate of employee termination-related operations.

Higher IT staff satisfaction due to the robot helping them with routine work they no longer have to do themselves.

Costs reduction.

SMART INDUSTRIAL RAIL GUIDED VEHICLES NEED A RELIABLE COMMUNICATIONS NETWORK

SMART INDUSTRIAL RAIL GUIDED VEHICLES NEED A RELIABLE COMMUNICATIONS NETWORK

What do industrial enterprises need to operate efficiently and without unnecessary downtime? Undoubtedly, many managers would say reliable machines, timely supplies of raw materials and energies, and skilled labour. Probably, only a few would highlight a communication system used for the transportation of pallets loaded with goods from an automatic packaging line to a warehouse. However, the example of Mondi SCP – a pulp and paper producer from Ružomberok, Slovakia, shows how important role communication technologies play not only in people’s lives, but also in manufacturing enterprises.
Case study was published 25.02.2019

Requirements

  • Replace an existing outdated communication system of the automated finished product warehouse for a more innovative technology
  • Eliminate downtime in the manufacturing process
  • Improve availability and stability of the pallet transport system
  • Comply with the highest quality and safety standards
  • Streamline and simplify difficult maintenance

Solution

  • Design a new WiFi-based communication system solution
  • Replace ProfiBus with ProfiNet communication protocol
  • Secure and encrypted protocol
  • PRP (Parallel Redundancy Protocol) in a wireless environment
  • Wireless Access Points integrated into the existing wireless environment
  • Cisco industrial-grade networking components

Outcomes

Uninterrupted passage across the entire wireless network

Secured and encrypted wireless communication

Effective system diagnostics

SOITRON SECURITY SENSOR ALLOWED ZKW SLOVAKIA TO SEE THEIR IT SECURITY SITUATION

SOITRON SECURITY SENSOR ALLOWED ZKW SLOVAKIA TO SEE THEIR IT SECURITY SITUATION

Industrial enterprises are usually not pioneers in deploying cyber security technologies, because their technology refresh cycles are multiple times slower and more costly than those in the IT sector.
However, ZKW Slovakia s.r.o., a leading supplier of lighting systems and electronics for the automotive industry, is one of the bright exceptions.
Case study was published 07.01.2019

Requirements

  • Get a continuous overview of the network security and corporate ICT resources.
  • Demonstrate cyber threat resilience and data protection capabilities to key contractors.
  • Enhance security of the technology infrastructure.

Solution

  • Penetration testing and deployment of the Soitron Security Sensor solution integrating multiple security technologies from various vendors such as
    Flowmon, Cisco and Fortinet.
  • An audit based on customer network monitoring and the gathered data.
  • Final report on the current state of IT security and recommendations for improvement.

Outcomes

Identification of deficiencies that the customer would not have been able to uncover without deploying the advanced technologies.

Strengthening of the IT security of ZKW Slovakia s.r.o.

Ability to test multiple high-end security technologies from various vendors in a single package.

Enhanced overview of the status and performance of their enterprise network, including alerts of any anomalies, which allows the company to identify potential threats and performance issues in a timely manner.

ĽUBOŠ ČULÁK

System Administrator, ZKW Slovakia

We had a chance to test whether or not the security technologies meet our requirements and how we can benefit from using it. Based on our practical experience, we decided to purchase the FlowMon and Cisco products which Soitron subsequently implemented.

THE ART OF BRINGING TWO INCOMPATIBLE SYSTEMS TOGETHER

22.08.2017

THE ART OF BRINGING TWO INCOMPATIBLE SYSTEMS TOGETHER

When one of the world’s largest chemical companies appointed Hewlett Packard Enterprise (HPE) to take over its Managed Service contract, HPE needed to complete a highly complex full-service global integration without its client providing any engineering support. Soitron was brought on board to handle the project on the behalf of HPE, and took on the challenge from start to finish.

requirements

  • To integrate HP Service Manager (HPSM) with HPE’s client
    existing SAP system – two incompatible systems, unable to communicate
    with each other.
  • Data sovereignty, accessibility, encryption and service continuity were of particular importance.
  • To develop an alternative solution to address several challenges.

this solution demonstrated how soitron can

  • Integrate multiple platforms together without any business disruption.
  • Making incompatible systems work together.
  • Handle complex and challenging projects while adhering to very tight deadlines.
  • Problem solve to the very highest of industry levels
  • Design scalable solutions for any volume of transactions

results

Development of the unique IT Smart+ solution – a new service offering which Soitron now offers to businesses facing similar challenges.

The solution is flexible enough to allow the two disparate systems to interact with each other.

The solution could be used by a team of specialist to deliver the project on time.

A system which could handle any volume transactions in a standardised framework.

Daniel Olsson

Managing Director, Soitron UK

Every HPE project presents a great challenge, and once again, we came up with a viable and realistic solution which saved HPE time and money. For this project, we developed of ITSmart+, which was a landmark innovation that can be applied to other similar projects of all sizes. This means that any business dealing with two or more incompatible platforms now has a solution which we can apply as appropriate.

Stable and secure enterprise network enhances the prosperity of OMS

Stable and secure enterprise network enhances the prosperity of OMS company

At present, the OMS Company is one of the leading lighting companies in Europe. Similar rapid developments of companies are often accompanied by issues related to IT infrastructure. OMS Company was not an exception. After the disk array collapsed in their server room, data was lost and production was forced to stop for several days, it was more than certain that it had to go through a radical redesign of the network infrastructure.
Case study was published 15.08.2016

Requirements

  • To build a modern and stable IT infrastructure prepared for future development of the company
  • To eliminate drop outs, weak throughput, and network response
  • To protect company network from viruses and other harmful malware
  • To ensure continuous production and operation of the company
  • To simplify IT infrastructure management and disburden the IT
    department of labour-intensive and time-consuming maintenance

Our solution

  • Comprehensive upgrade of the network core and data center
  • Redesigning of the network access layer in administration and technological premises
  • Securing the network – protection of e-mails and data transfers
  • Building a Wi-Fi solution in the highavailability mode with permitted drop-out within 3 seconds

Results

IT infrastructure, which supports business activities of the company and enables its operation without drop outs, and thus without administration and production downtimes

Setup of conditions for effective automation and monitoring of production and logistics

Elimination of threats in the form of virusinfected e-mails and presence of malware

Improvement of the network response and throughput to increase comfort, labour efficiency, and productivity of employees

Stability of the network enabling its administrators to focus on important tasks instead of troubleshooting of common problems

JÁN VACULA

IT Manager of OMS

We realized that the company needed a stable and reliable IT infrastructure, which would work almost without care and with minimum maintenance cost. We saw a big potential in the solution by Soitron, as the designed infrastructure is so modern and stable that it is able to provide us with continual running of our production even in case of further expansion of the company.

Monitoring service implementation for Johns Manville

MONITORING SERVICE IMPLEMENTATION FOR JOHNS MANVILLE

A system that monitors your infrastructure, operating systems and the status of applications is, in the eyes of many, prohibitively costly in terms of the initial investment and the need to employ a team of trained specialists. But there’s a cost-effective alternative: “Monitoring as a service” – a simple solution used, among others, by Johns Manville.
Case study was published 25.07.2016

Prior state

  • Licensed HP SIM monitoring tool
  • Limited choice of hardware vendors
  • Difficult customization
  • A local IT team dedicated to ad-hoc issue-solving
  • System with no ITSM processes
  • Service Desk services unavailable

Present state

  • A modern monitoring service flexibly adapting to ever changing IT infrastructure
  • Automated tasks with no human interaction required
  • Elimination of any hardware failures that could have adverse effects on the production
  • Improved IT infrastructure stability
  • Automatic incident assignment to appropriate teams dedicated to handling and resolving the issue

Solution

Standardized solutions tailored to customer’s needs.

Predefined parameters in SLA.

Powers and responsibilities transferred to the service provider.

Use of certified personnel of service provider.

IVAN KOLLÁR

Senior Monitoring Consultant (Soitron, s.r.o.)

With collected data analysis the customer gets a full picture of how well their corporate infrastructure works, how effective their efforts are and what is the level of utilization of individual components. One of the major benefits is also the cost effectiveness.