Software Developer (.NET)

  • Understanding clients business processes in their current state
  • Technical process analysis
  • Implementation of solutions
  • Testing and monitoring the changes after implementing new features while keeping the project specifications intact
  • Providing post implementation support and solutions optimizations
  • Collaborating with other teams within organization focusing on Artificial Intelligence solutions and implementing end to end intelligent automation solutions

Incident Manager – zástup za MD

  • Zabezpečuje prevádzkovú efektívnosť a účinnosť procesu IcM
  • Pravidelné vyhodnocovanie procesu IcM
  • Proaktívne sledovanie spracovávaných incidentov v súlade s procesom IcM
  • Pravidelný monitoring incidentov a ich vývoja v jednotlivých skupinách
  • Pravidelné vyhodnocovanie kvality dokumentácie tiketov
  • Procesný tréning technických tímov DXC
  • Zabezpečenie informovanosti technických tímov pre procesne relevatné informácie
  • Eskalačný kontakt pre incidenty, kedy hrozí riziko prekročenia doby riešenia, riešenie nie je dostupné, prípadne niektorá zo supportných strán nespolupracuje
  • Zodpovedá za efektívnu spoluprácu medzi IcM a ostatnými procesnými manažérmi, ako aj technickými tímami
  • Zabezpečuje aktuálnosť procesnej dokumentácie
  • Zadáva podnety pre problém manažment v prípade opakujúcich sa incidentov
  • Sledovanie kvality tiketov
  • Definuje a implementuje zlepšenia procesu
  • Reporting Organizácia pravidelných IcM meetingov

Senior Application Developer

  • Software development in C# a ASP.Net environment  
  • Integration of developed products into client’s systems
  • Writing code, programming, testing and analyzing new application software
  • Actively developing software solutions for internal environment
  • Working with the newest trends from application development and solutions (BOT, IoT, RPA, WEB Applications, Cloud Applications)
  • SCRUM methodology

Help Desk Operátor (s anglickým / nemeckým jazykom)

  • sledovanie dostupných monitorovacích nástrojov
  • prijímanie hovorov, prípadne emailov od zákazníka
  • zadávanie hovorov do nástroja na ich evidovanie
  • identifikovanie incidentov, ktoré treba urgentne vyriešiť
  • dodržiavanie help – desk štandardov významnej medzinárodnej spoločnosti
  • práca na smeny 24/7

Intermediate Network Support Engineer

  • From a technical perspective to work with TCP/IP, Security, LAN, WAN – devices and technologies
  • Provide technical consultancy and support
  • Manage and implement NW changes which are triggered by incident handling or execute NW normal, standard and routine changes (LAN, WAN and Security) Implement standard service requests from customers 
  • Ensure Processes are followed according to standard
  • Check that tools and documentation are up to date

Business Analyst

  • Meetings with stakeholders /customers, gathering critical information and requirements in the process automation field
  • Evaluating business processes, developing optimization strategies
  • Collecting data and further analysis
  • Budgeting and forecasting
  • Timely reporting
  • Basic programming tasks in specific tools
  • Create procedures, implement and maintain procedures

Presales Consultant

  • Komunikace se zákazníkem, specifikace poptávky, zjištění požadavků
  • Komunikace s technickým týmem, výběr vhodného řešení, návrh architektury
  • Příprava vhodného řešení, konzultace s obchodníkem a technickým týmem
  • Návrh a příprava technického popisu nabídky
  • Příprava kvotací a podkladů pro obchodní jednání
  • Prezentace řešení na obchodním jednání
  • Školení zákazníků a uživatelů
  • Prezentace na akcích a konferencích zaměstnavatele
  • Udržování přehledu o konkurenci a trhu
  • Příprava produktových materiálů (prezentací, letáků, kalkulátorů atd.)
  • Výběr a příprava optimální technologie nebo partnera pro produkt
  • Jednání s partnery a dodavateli (primárně HW v rámci SK i CZ)
  • Reporting a účast na vzdělávání

Senior Developer Cloud Platform

RESPONSIBILITES

  • Design, code and test new functionalities and document the results of own work.
  • Develop test cases and implement relevant tests.
  • Take autonomous technical decisions within own authority.
  • Identify and eliminate technical debt.
  • Identify and communicate risks and prepares mitigation plans.
  • Act as a driver or main contact person for particular topics or Projects.
  • Mentor and consult other colleagues and help in junior team-members’ career development.
  • Provide feedback, propose and implement improvements. 

 

 

KEY RESPONSIBILITIES

  • Take responsibility for software development according to the established Scrum methodology.
  • Provide relevant transparency about own work and the related topics.
  • Provide effective and efficient development support of the assigned (and adjacent) functional areas.
  • Take responsibility for software build, release, deployment, configuration, continuous integration and testing activities.
  • Support User Assistance Developers in preparing product documentation and contribute to the information/ knowledge rollout inside and outside of the team.
  • Maintain technical expertise and knowledge retention within the organization.
  • Take responsibility for understanding product scenarios and development processes.

NOC Technician Level 1, 2, 3 and 4

  • Provide 1st Level and 2nd level network and communication link infrastructure support
  • Perform 1st and 2nd level troubleshooting of our client`s Local Area Network (LAN) and Global Communications networks, including all aspects of the network infrastructure (switches, routers, specialized servers), as well as communication links infrastructure (VSAT, MPLS, IPL, Internet2, etc.)
  • Work and coordinate with technical support personnel, both internal and third-party vendors, to provide fast resolutions for network and communication link problems
  • Take ownership of all HQ network and Global Communication Network problems
  • Connect equipment and run emergency cabling in the Data Centers and major network Communication Rooms (NCR)
  • Configure switch ports, operate test equipment, and use diagnostic software to perform individual tests as well as ongoing performance testing
  • Write and update technical troubleshooting procedures
  • Work closely with other technical professionals in a multicultural environment
  • Conduct ticket review for quality and provide feedback to junior members 
  • Update the Standard Operating Procedure (SOP), develop and update various technical procedures, Provide technical training to the NOC personnel 
  • Perform supervisory duties in ensuring that work perform during the shift adheres to the standard operating procedure

PMO Expert

  • Full capability of PMO activities and project governance for mid or big size projects/programsa
  • Full responsibility of tracking and presenting status information to all involved parties in the project; 
  • Full customer facing position, ensure that the project requirements match customer standards; 
  • Establishment on account level end-to-end project management processes in accordance to the internal standards and best practices;
  • Planning, forecasting and delivering all PMO activities and services set up for the project/program
  • Ensure that the project meets the initially set strategic objectives with presenting clearly vital information, strictly following deadlines, reporting results and performance; pointing issues and establishing corrective actions;
  • Responsible and active participant in the project planning, scheduling, monitoring and control and reporting activities within the project;
  • Organizes and maintains all project related documentation and data as described and required by the standards and policies and agreed by the contract with all participants;
  • Support in multiple PMO activities.
  • Responsible to drive the processes of managing the project/program risks, change requests and general requirements, on project level
  • Maintaining and improving the team working environment by being actively involved with team work, knowledge sharing, open and honest input into discussion sessions on team issues or changes
  • Mentoring and coaching of junior PMO levels.

Špecialista Informačnej Bezpečnosti / Analytik

  • Zodpovednosť za informačnú bezpečnosť spoločnosti a jej rozvoj, spolupráca pri príprave stratégie IT bezpečnosti
  • Príprava a sledovanie dodržiavania akčných plánov
  • Skúsenosť s evidenciou, analýzou a riešením incidentov informačnej bezpečnosti
  • Znalosti techník narušenia informačnej bezpečnosti, aktívne sledovanie trendov
  • Spolupráca s externými dodávateľmi pri príprave a realizácii penetračných testov a bezpečnostných auditov
  • Skenovanie ICT zariadení pomocou NESSUS skenera zraniteľností, poradenstvo a aktívna spolupráca pri odstraňovaní zraniteľností
  • Skúsenosť s návrhom bezpečnostnej architektúry, nasadením alebo prevádzkou niektorej zo základných bezpečnostných technológií (FW, IPS, SIEM, DLP), správa systémov informačnej bezpečnosti
  • Správa a aktualizácie dokumentácie týkajúcej sa informačnej bezpečnosti
  • Účasť na projektoch týkajúcich sa IT bezpečnosti

Senior Recruitment Specialist

·       Collaborate and consult with the business to identify job requirements and develop an effective position profile, candidate specifications, and sourcing strategy that effectively market the opportunity.

·       Managing all the recruitment and selection work including pre-screening, interviewing, database administration, negotiating with             candidates, onboarding new hires.

·       Headhunting

·       Prepare evaluation records on the candidates and assist in decision process as well as maintain internal database and external postings.

·       Research and implement new ways of sourcing/attracting candidates and should be able to organize Job Fairs.

·       Participate on our ongoing recruitment events, in charge of communication with recruitment agencies.

·       Develop innovative, creative and proactive recruitment strategies to meet the business needs.

·       Working closely with the HR team in order to improve recruitment strategy and sourcing channels.

·       Working closely with Service Delivery and Operations Managers and other departments in order to reach specific recruitment targets.

·       Preparing relevant recruitment reports and statistics.