The objectives of the Assignment are the following:
- Gather and document business requirements by engaging with stakeholders to understand their needs and translate them into functional specifications.
- Bridge the gap between business and technical teams, ensuring clear communication and alignment throughout all project phases.
- Support solution design and validation, contributing to market data process modelling, use and test case development, acceptance criteria, and change management.
- Provide analysis capacity to internal project lead and support end-user training.
- Location: Bratislava / Remote Hybrid
- Seniority: Senior (7+ years)
- Type: Full-Time
We are looking for a technically minded product leader to take over long-term ownership of MOSY, a Node.js-based platform used in patrol vehicles as part of our smart policing solution. You will serve as the guardian of the codebase, the owner of the architecture, and the internal voice of the product — ensuring that MOSY remains maintainable, scalable, and aligned with both client needs and long-term vision.
This is not a traditional product manager role. You will be expected to be technical, able to read and write Node.js code, and manage integration work at the code and architectural level. At the same time, you will operate as a bridge between business and development, translating police or integrator requests into sustainable, maintainable features without fragmenting the platform.
In this role you will own a nationally deployed product with a real-world impact on public safety. You will work with autonomy and authority to define technical direction and roadmap, suffer from minimal bureaucracy, work in a high-trust environment and benefit from flexible work with small team that has large impact.
We are seeking a motivated and curious Production Support Engineer to join our team. This role is ideal for someone who thrives on learning new technologies, enjoys solving complex problems, and takes ownership of delivering effective solutions.
You will work on supporting and improving our Wallstreet System (WSS) platform and related applications, while gaining exposure to a diverse technology stack including databases, scripting, cloud, automation, and integration tools. The right candidate is not expected to know everything from day one but should demonstrate the drive and ability to learn quickly, adapt to change, and contribute innovative ideas. Beyond the technical scope, you will also be encouraged to learn and understand the functional aspects of financial systems — gaining knowledge of trading, treasury, and financial processes.
Tasks to be performed
- Provide production support for Wallstreet System and related applications.
- Investigate, troubleshoot, and resolve incidents — ensuring minimal business impact.
- Support the integration of new features into production systems, ensuring smooth deployment and minimal disruption.
- Collaborate with infrastructure teams to deliver long-term solutions.
- Automate repetitive tasks and improve monitoring/alerting processes.
- Participate in deployments, environment maintenance, and configuration management.
- Document solutions, processes, and best practices for knowledge sharing.
- Stay curious: continuously learn new tools, techniques, and technologies to enhance support efficiency and system reliability.
The objectives of the Assignment are the following:
- Ensure quality assurance by defining and overseeing the test strategy, plans, and execution across all phases of the project.
- Coordinate defect management, including logging, tracking, prioritizing, and resolving issues in collaboration with development and business teams.
- Monitor test progress and defect trends, providing regular reporting to stakeholders to support decision-making.
- Facilitate communication between testing, development, and business units to ensure timely resolution of critical issues.
