REQUIREMENTS

  • A new chat communication channel for both the web and mobile applications which is compliant with strict banking security standards
  • Providing assistance to clients whenever they need it
  • Integrating with existing systems as requested

SOLUTION

  • Unblu Live Chat is now available to customers on the Raiffeisenbank website as well as in its mobile banking applications.
  • In addition to chat functionality, the Unblu Live Chat solution includes collaborative browsing, which is real-time secure content sharing between the client and the operator.

RESULTS AND BENEFITS