Responsibilities:
– Ensure that Service target margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet Customer expectations for quality and service;
– Supporting pre-sales activities, providing services maintenance subject matter expertise, and contributing to Customer proposals and RFP responses, as required;
– Document and facilitate the resolution of issues as they arise;
– Ensure proactive and frequent contact with stakeholders relating to all project activities;
– Partners directly with stakeholders to translate requirements into structured and executable tasks and milestones;
– Document and communicate project status, obstacles, and resolutions to management;
– Assure all parties maintain close communication and coordination regarding project status and milestones.
• Develop and implement project plans, including timelines, milestones, and resource allocation, overseeing projects from initiation to closure.
• Lead and coordinate project teams throughout the entire project lifecycle, providing guidance and direction to ensure project objectives are met at each stage.
• Define project scope, goals, and deliverables, aligning them with organizational objectives.
• Identify and manage project risks, proactively addressing issues to prevent potential roadblocks.
• Monitor project progress, track key metrics, and report on project status to stakeholders regularly.
• Manage project budgets, expenses, and resource utilization effectively.
• Foster strong communication and collaboration among team members, stakeholders, and vendors.
• Ensure adherence to quality standards and project management best practices throughout the project lifecycle.
• Evaluate and improve project management processes and methodologies, integrating emerging technologies and industry best practices.
• Create project reports
• Administrative work needed for projects
- Location: Bratislava / Remote Hybrid
- Seniority: Senior (7+ years)
- Type: Full-Time
We are looking for a technically minded product leader to take over long-term ownership of MOSY, a Node.js-based platform used in patrol vehicles as part of our smart policing solution. You will serve as the guardian of the codebase, the owner of the architecture, and the internal voice of the product — ensuring that MOSY remains maintainable, scalable, and aligned with both client needs and long-term vision.
This is not a traditional product manager role. You will be expected to be technical, able to read and write Node.js code, and manage integration work at the code and architectural level. At the same time, you will operate as a bridge between business and development, translating police or integrator requests into sustainable, maintainable features without fragmenting the platform.
In this role you will own a nationally deployed product with a real-world impact on public safety. You will work with autonomy and authority to define technical direction and roadmap, suffer from minimal bureaucracy, work in a high-trust environment and benefit from flexible work with small team that has large impact.
– Tvorba designu, implementácia a servis riešení v oblasti sietí a sieťovej bezpečnosti
– Poskytovanie technickej podpory a konzultácií
– Aktívna komunkácia s klientmi, technologické prezentácie a prezentácie navhnutých riešení
– Spolupráca s inými oddeleniami (obchod, presales, support)
1. Koordinácia SOC úloh
- Koordinovať úlohy L1 a L2 SOC analytikov.
- Organizovať rozdelenie úloh a zabezpečiť požadovanú kvalitu služieb.
2. Dohľad nad službou Security Monitoring
- Dohliadať na procesy analýzy udalostí, ich verifikáciu a eskaláciu.
- Zabezpečiť včasné a presné vypracovanie a distribúciu incident reportov.
- Overovať a zlepšovať komunikačné workflowy so zákazníkmi počas incidentov.
3. Riadenie služby Threat Intelligence
- Dohliadať na CTI monitoring a zabezpečiť, aby boli informácie efektívne integrované do SOC procesov.
- Schvaľovať a upravovať CTI reporty, vrátane ad-hoc správ a prepisov.
- Koordinovať distribúciu informácií interne aj externe.
4. Riadenie služby Vulnerability Management
- Riadiť proces vulnerability scanningu, od prípravy až po reporting.
- Zabezpečiť včasné plánovanie skenov, aktualizácie nástrojov a ad-hoc skeny.
- Dohliadať na generovanie výsledných reportov, ich distribúciu a integráciu do SOC incident managementu.
5. Optimalizácia procesov a kontrola kvality
- Neustále zlepšovať operačné postupy a procesy.
- Zabezpečiť súlad s priemyselnými štandardmi a best-practices
- Monitorovať SLA, KPI a výkonnosť pri riešení incidentov.
6. Medziodborová spolupráca
- Spolupracovať s ostatnými oddeleniami, aby boli služby, procesy a nástroje v súlade s potrebami SOC stakeholderov.
- Komunikovať s project managementom a sales tímom s cieľom zosúladiť očakávania zákazníkov s operačnými kapacitami.
- Zúčastňovať sa pravidelných stretnutí so SOC zákazníkmi.
7. Reporting
- Navrhovať, pripravovať a prezentovať reporty interným aj externým stakeholderom.
- Eskalovať problémy, incidenty a riziká relevantným stranám.
Responsibilities:
– Adding, installing, or removing hardware and cabling of common system and network devices independently, following instructions;
– Disconnecting A/C power on devices and customer PDU/output;
– Checking the status and functionality, performing diagnostics and analysis according to technical and drawing documentation;
– Resolving discrepancies with technical and drawing documentation and recording changes;
– Adhering to technical and technological procedures, occupational safety and health regulations, and fire protection regulations;
– Continuous learning according to customer needs;
– Providing status updates and communicating with the Project Manager;
– Travel across Europe to install, add, or remove equipment at customer sites.
