Our code of ethics formalizes all intra-company relationships from leadership to employees at the lowest level of management. It refers to relationships with current, as well as potential clients, employees, suppliers and other business partners. The principles and values of the code of ethics have been created to reflect the real situation of working atmosphere within the company. That may be one reason why our code of ethics differs from the conventional way. It refers to four key areas.
Constant improvement is not an obligation at Soitron, but a way of life. We always want to know more and be the best. Our company strives to support the knowledge base of our employees through perpetual and wide-reaching training, thereby facilitating the further growth of talent within the firm. Professional growth, high qualification, competence, breadth of views and solid technological engagement are the pillars of our development that enable us to realize the visions of our clients, and inspire our business partners and employees to aspire themselves. People are our most valuable asset. We provide stimulating environment where everyone can obtain the most up-to-date information that is essential for continuous growth. Our employees constantly increase their qualification and knowledge by following the most recent development in their fields. They always search for new opportunities and different ways to solve problems. Trendsetters by nature, our employees prefer an open and creative approach. As a result, they are justifiably considered as experts in their respective fields.
We deliver solutions that make maximal use of current knowledge, broaden horizons and enrich the client in new ways. Exceeding expectations requires competence, flexibility and creative spirit. We develop projects with an open mind, and we are flexible to fulfill our client’s wishes. Looking forward, our solutions reflect excellence in every way while discovering new opportunities and moving forward. Our solutions are ahead of our time. We dismiss groupthink, inefficient solutions and individual backwardness. We do focus, however, on innovative, simple, yet maximally efficient solutions based on creative team interaction. Our solutions are derived from rich technological background, international experience gained on large projects, local know-how and global partnerships (Cisco, HP, Microsoft, Avaya, IBM, etc.).
Fair cooperation among partners and commitment to business partners, as well as colleagues are the essence of our success. Team spirit can be felt as in our work, so in our relationships with clients and fellow colleagues. We nurture relationships with our clients because we want to build lasting partnerships. We strive to make processes as little formal as possible, thereby enhancing the notion of “friendship” between our clients and us. We can accommodate our clients’ needs because we always listen and try to understand the problem at issue. Responsibility, reliability, trust and openness are the foundations of our teamwork. To deliver, we often put in long hours. We always try to make our customer not only a good client, supplier, or business partner, but a true friend. Our employees enjoy their work.
Their motivation to achieve the best results while trying to solve all problems from the scratch serves as a prerequisite for functional multilateral communication with our partners. We attempt to understand processes within a deeper context so as to appreciate the very substance of a problem. We prefer relaxed and natural working environment to bureaucracy and formality. Brainstorming is a popular problem-solving tool within our team. We focus on high quality long-term cooperation rather than short-sighted business. Our outputs are perfectly clear and understandable. When dealing with us, the client never comes across unconvincing and fuzzy results. Living by the motto “Do more for less”, we try to follow processes that are carefully customized and strictly conformed. The quality of our services is reflected in customer appreciation, which in turn translates into doing more business together in the future.
We care about our employees, friendly atmosphere and good internal social environment within the firm. We have a sense of teamwork, we support open communication based on fair play and constructive feedback. Flexibility, empathy, discreetness, adaptability, and willingness to help and leave no one behind are the traits we value most among our people. We consider the dialogue within the firm of utmost importance. We have coined the “Stand up & speak up” philosophy, and we encourage the open door policy. With clear and transparent rules, where everyone has an equal opportunity to openly communicate his/her ideas, we all can contribute to our company’s future. In return, we expect mutual respect among all members of the company and personal responsibility for achieving the set results. We believe it is important to contribute to satisfied personal and family lives of our employees. Precisely for this reason, the support of families and family-oriented events are our priorities.
The logic is simple: only a happy and balanced person makes a satisfied employee. We often meet outside work. Simply put, we are friends at work as well as at our spare time. Following the motto “We are people”, we prefer natural behavior, casual dress code, smile and relaxed style to conventionality, suit and tie. Not the cramped stiffness of personality, but the sport spirit. Interests and hobbies of our employees go beyond IT. They are no strangers to the great outdoors, sports or art, and the company strives to encourage them in their pursuits. Principles such as flexible working hours, home-based office, no smoking in the premises, waste recycling, and paper (tree) saving are a matter of course for us. This code of ethics is not a company bylaw that must be obeyed. It is rather a set of internal recommendations intended to provide some guidance as to how we need to treat one another, as well as subjects outside the firm.
Traditional Gala evening for VIP customers and business partners organized in Slovak National Theatre in Bratislava. Program consisted of fancied poems and songs of well-known Czech lyricist, Michal Horáček, which were sung by popular Slovak and Czech singers and actors.
Strategic New Year’s get-together of the integration part of the Slovak Soitron team.
Unique event for Soitron (CZ) customers, full of delicious food, romantic atmosphere and jazz&swing music. Well-known cook, Radek Subrt, took part in the program and shared his professional experience.
Theatre performance dedicated to Soitron (SK) employees followed by enjoyable informal evening.
Soitron presentation on our unique solution of Voice biometrics implemented in call centre of Tatra banka.
Participation in the job fair organized by student organization IAESTE taken place in Bratislava.
Soitron (SK) shortlisted for the Via Bona Awards given for CRS activities.
Soitron became a new partner of Safetica Technologies, who specializes on software security against human errors as bad intentions or negligence damages. Safetica security software protects against leaks of sensitive information and the losses associated with inefficient staff costs expended.
Regular presentation of Soitron (SK) CEO, Ondej Smolár on acquisition process.
Presentation of Soitron unique solution Voice biometrics in the technical conference IIR: Customer Experience & Call Centres taken place in Prague.
Internal charity program supporting interesting projects nominated by employees. In 2014 we supported talented children participating in the international RoboCup competition, children from socially disadvantaged families and one indisposed little boy, nephew of one our employee.
Workshop for university teachers dedicated to interconnection of the sales and marketing departments.
Presentation about corporate devices security and how to combine work efficiency, company security and employees working comfort.
Technology seminar organized by Datanet in cooperation with FireEye, Bucharest.
Establishment of the 100% subsidiary Soitron Ltd. in London, UK. Following previous successful expansions to Czech Republic, Romania, Turkey and Bulgaria, Soitron Group now has operations in six countries throughout Europe.
Two Soitron projects shortlisted: Voice biometrics for Tatra banka and Mobile Police Force for Ministry of Interior of the Slovak Republic.
Series of breakfast seminars organized in cooperation with Symantec focused on Mobile Security and Endpoint Protection.
Presentation of Safetica and Mobile Iron solutions dealing with data loss prevention, mobile platform management and BYOD policies.
Presentation of new generation of co-browsing, which enables internet browsing and integration of web sites visitors simultaneously and in the real time.
Famous Bulgarian singer and actor Orlin Pavlov and popular chief cook Yoli stared in unique gala evening for Soitron (BG) VIP customers and business partners.
Milipol is one of the most important exhibition focused on national security, organized regularly each two years in Doha, Qatar. Exhibition is dedicated especially to professional military, police force and ministries. Soitron presented project of Intelligent Police Cars implemented for Ministry of Interior of the Slovak Republic.
In cooperation with Riverbed company, Sekom organized APM-NPM Event and shared its solutions as Location Independent Computing, Department Infrastructure Consolidation and Performance Managing with potential customers.
Soitron Outsourcing Director, Tomáš Turkovič took part in the discussion on personal management, generation XYZ and new talents hiring.
Participation in the biggest specialized career forum focused on IT, Telecommunication and BPO sectors, held in Sofia, Bulgaria.
Presentation and discussions on automation, consolidation and management of multi-platform IT environment, remote user support and mobile device management.
Soitron demonstrated unique features of Co-Browsing technology on Unblue platform.
Presentation of the success story about datacentre and virtualization project for Halkbank, Turkey.