Exchange System Administrator

Currently, for one of our partners, we are looking for an Exchange System Administrator who will be responsible for ensuring optimum information access, providing consistency and synchronization across all platforms, and integrating other systems and technologies.

Information about the position:

Responsibilities:

  • Support Office 365/Exchange 2010/2013, Active Directory, and Windows Server 2008/2012
  • Ensure day to day operations (i.e., but not limited to performance monitoring, capacity management, event monitoring) of Outlook Client and supporting infrastructure (Exchange/O365) and the necessary actions are taken
  • Lead activities such as system builds, application installation, and configuration
  • Support and maintain email users currently on the Exchange and O365 environment
  • Support and maintain Active Directory infrastructure including identity management, Group Policy updates, Software updates, FSMO roles, DNS, DHCP, Sites, and services, etc.
  • Support of Windows Server systems as both Physical and Virtual Machines
  • Respond to escalation calls from the Help desk, Desktop support, and other IT teams to resolve issues, and perform maintenance
  • Perform day to day troubleshooting of Outlook issues, administration of mailboxes and Users accounts, and replication
  • Understand routing/Mail Flow and Set up Installation concepts
  • Perform day to day administration, support, maintenance, and monitoring of the MS Exchange 2010/2013 and O365 infrastructure
  • Provide technical direction and training to other IT personnel and solve interoperability issues
  • Enhance and maintain messaging system, and perform structural changes when necessary
  • Create and maintain task automation and monitoring tools
  • Evaluate new applications for resource impact and assist in troubleshooting malfunctioning applications
  • Work with team members to ensure operational and support coverage as required
  • Provide support and assistance to customers to identify and resolve technical problems
  • Email platforms support for Exchange and O365
Job Requirements:

Requirements:

 

  •        Bachelor’s degree in Computer Science or related field
  •        5+ years of relevant experience with supporting MS Exchange environment in a large user base
  •        Relevant experience in Microsoft Exchange 2010/2013, Office 365, support and troubleshooting outlook client & exchange server issues
  •        Experience with relevant server platforms and operating systems (Windows and   Unix), security (RSA), directory services (LDAP), SMTP/MIME
  •        Experience in user migrations to O365
  •        Solid experience in using Exchange Command Shell

 

Certification Requirements:

  •        MCSA: Office 365 certification is a plus
  •        MCSE: Messaging certification is a plus

 

Required Skills/Abilities:

  •        Advanced knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer             trust and confidence in the messaging team
  •        Advanced knowledge on email Security – Whitelisting/Blacklisting, spam filtering, eDiscovery, Email Management, Mailbox  exports  for litigation purposes
  •        Sound knowledge on Exchange Role Management, Domain Management, mail routing, and Domain federation administration
  •        Strong customer focus and ability to manage client expectations
  •        Solid project management skills in planning and monitoring projects in a cross-functional environment
  •        Effective teamwork and excellent interpersonal and communication skills, both oral and written, in a multicultural environment
  •        Ability to present and explain technical information to establish rapport, persuade others, and gain understanding
  •        Ability to establish and maintain a high level of customer trust and confidence in the messaging team’s knowledge of and concern for customers’ business needs
  •        Willing to work flexible hours and shifts covering 24x7
  •        Strong understanding of Exchange and other messaging technologies
Information about the company: We are currently one of the largest IT service providers in Central and Eastern Europe with offices in Slovakia, Czech Republic, Bulgaria, Romania, Turkey and Poland. We employ over 800 qualified and experienced specialists from our state of the art delivery centers and technical training facilities. We are strategic partners with leading technology companies including: Cisco, Microsoft, Oracle, Avaya, IBM and HP to name a few. Soitron is also one of the very few Cisco Master Unified Communications accredited companies in Europe. More about us at www.soitron.com.