System specialist is responsible for specialized technical project and service orders in IPT and contact center area. Information about the position:
  • Installation, configuration and designing of contact center and IPT solutions
  • Diagnosing and fixing HW, SW voice network problems
  • Making a detailed protocol analysis, making solutions for contact centers
  • Providing a qualified trainings for customers with detail description and explanation of technologies
  • Technical customer support  and consultations by phone, e-mail
  • Ongoing VoIP products market research
  • Creation of project documentation including security projects, and testing new products. 
Job Requirements:
  • At least 2 years of practical IT experience is an advantage
  • English is a MUST
  • Experiences with Cisco, Avaya, Asterisk solution implementation
  • Knowledge of multi-channel contact centers is an advantage
  • Knowledge of IPT solution is an advantage
  • Knowledge of network technologies (on CCNA or CCNA Voice certification level)
  • Experience with Windows Server and Linux OS in an advantage
  • Experience with C #, .NET, JavaScript, HTML5, MS SQL is an advantage
  • Excellent communication and presentation skills, strong customer orientation
  • Analytical and creative thinking, multi-tasking, proactive problem solving
  • Work for modern and flexible company with open and friendly atmosphere
  • Interesting salary evaluation (fix and variable wage components) depending on seniority, skills and performance
  • Continous improvement as a lifestyle choice
  • Strong opportunity of career development (90% of careers rises and promotions come from internal sources)
  • Huge benefits program with possibility to personalize it according to your preferences
  • Support in life situations (for example marriage, child birth etc.)
Information about the company: We are currently one of the largest IT service providers in Central and Eastern Europe with offices in Slovakia, Czech Republic, Bulgaria, Romania, Turkey and Poland. We employ over 800 qualified and experienced specialists from our state of the art delivery centers and technical training facilities. We are strategic partners with leading technology companies including: Cisco, Microsoft, Oracle, Avaya, IBM and HP to name a few. Soitron is also one of the very few Cisco Master Unified Communications accredited companies in Europe. More about us at www.soitron.com.