Service Desk Administrator / Programmer

We are looking for a new colleague who will join our Soitron ITSM team. Information about the position:
  • Administration and testing of service desk system
  • Installation of systems on site at the customer
  • Regular customers visiting
  • Using knowledge of ITIL processes for systems deployment
  • Systematically react on technical incidents and proactively propose solutions
  • Solving outstanding problems
  • Working with database systems
  • Cooperation with team and partners
  • Opportunity to participate on implementations
Job Requirements:
  • At least 2 year's experience of Linux OS Administration
  • Basic knowledge of ITIL processes (Incident, Change, Problem, Configuration)
  • Knowledge in the implementation of any IS
  • Knowledge of MS Windows Server OS (supported versions), including standard network services (FS, PS, DNS, DHCP, IIS) - basic administration level
  • Knowledge of NT domain, Active Directory - basic administration level
  • Knowledge of working with virtual machines based on Microsoft and VMWare
  • Knowledge of the MS SQL (supported versions) database system at the common administration level
  • Knowledge of SQL at the level of standard exchange and selective data collection
  • Knowledge of web server management
  • Basic knowledge of HTML / XHTML, ASP, Windows scripts
  • Enhanced knowledge of WEB services and their configuration
  • Advanced PHP knowledge
  • English is a MUST
  • Driving license: B category
Benefits:
  • To work for modern Slovak company, who adhere philosophy of family company
  • Opportunity of career development (90% of careers rises are from internal sources)
  • Company support of employees education
  • Benefits program, with possibility to personalize it according to your preferences
  • Support in life situations (for example marriage, child birth etc.)
Information about the company: We are currently one of the largest IT service providers in Central and Eastern Europe with offices in Slovakia, Czech Republic, Bulgaria, Romania, Turkey and Poland. We employ over 800 qualified and experienced specialists from our state of the art delivery centers and technical training facilities. We are strategic partners with leading technology companies including: Cisco, Microsoft, Oracle, Avaya, IBM and HP to name a few. Soitron is also one of the very few Cisco Master Unified Communications accredited companies in Europe. More about us at www.soitron.com.