Senior Network Support Engineer

The Senior Network Support engineer is responsible for the client’s network environment and 3rd level support.


  • From a technical perspective to work with TCP/IP, Security, LAN, WAN – devices and technologies
  • Provide technical consultancy and support
  • Manage and implement NW changes which are triggered by incident handling or execute NW normal, standard and routine changes (LAN, WAN and Security)
  • Implement standard service requests from customers
  • Handle Problem tickets after network outage is fixed and root cause of the issue needs to be found to avoid reappearance
  • Ensure Processes are followed according to standard
  • Check that tools and documentation are up to date
  • Provide guidance for lesser levels of support


  • Advanced English
  • Computer skills: LAN/WAN/Security administration on advanced level
  • Min. 1 year IT experience
  • Good technical knowledge of IP Networks (LAN, WAN, Security, Internet, IP Management)
  • CCNA or CCNP certification is desirable, knowledge is necessary
  • Experience in network support
  • Technical knowledge of network tools
  • Excellent assertive communication skills
  • Global customer mindset, flexibility and teamwork oriented


  • To work for modern Slovak company, who adhere philosophy of family company
  • To work for modern and flexible company with open and friendly atmosphere
  • Experience the atmosphere of global support in huge scale with in outsourcing division for DXC technology
  • Ability to work from home 6 times a month
  • Opportunities for career growth – 90% of middle and top managerial team
  • Events for you and your relatives as well loyalty program with many other rewards support in life situations (long-time sickness, children birth, etc.) and during your adaptation (temporary accommodation, internal tutor)
  • Broad benefit scheme you can adjust to the own needs including: healthcare during the whole year, language education with the possibility for international certification or e-shop, full of interesting and useful stuff (mobile phones, sport clothes, …)