Definition
All forms of voice, video and multimedia communication among users, both on intra- and intercompany level. Simple and unified administration of all communication channels. To make sure communication makes work easier and not more complicated.
Offerings
- IP Telephony
- Unified Messaging - consolidation of voice, fax and email messages into one inbox
- Audio and video conference solutions – speak to and see participants in distant locations and watch conference presentations, use applications interactively with the audience, share documents or the entire desktop or even create results together
- Presence - consolidation of all communication channels, email integration,Instant Messaging
- Mobility - equal access via the entire range of mobile and land line networks
Benefits
Increases efficiency and simplifies communication. Enables communication via a single contact, regardless of the number of phone numbers, email or chat addresses. Monitors presence status and preferred communication channel. Simplifies technically complex activities such as conference and/or video calls.
Just like the Just-In-Time approach in supply management focuses on stock minimization and accurate timing of delivery to where it is needed, Unified Communications focuses on Just-In-Time communication – simple and instantly available to all involved.
Examples
- Country-wide voice network for the SEPS (Slovak electrification and transmission system)
- Communication infrastructure in the Crowne Plaza Bratislava Hotel
- New voice network of Slovenská sporiteľňa, a. s.
- Interactive video transmission and conferencing for the Security Conference of NATO Defense Ministers in Bratislava